In practice, control is shifting form the formal to the more informal ways of coordinating activities.

Question

Quizplus · Accepted Answer

With the increasing need for flexibility and adaptability in organizations, informal control mechanisms such as communication, collaboration, and trust building are gaining more importance in coordinating activities. This is reflected in the trend towards flatter organizational structures, team-based work, and networked relationships between firms, where formal control measures such as rules, procedures, and hierarchy are less effective in managing complex and dynamic environments.

In Practice, Control Is Shifting Form the Formal to the More