In using the Product-Process Matrix, the most appropriate match between products and processes occurs along the diagonal of the matrix.

Question

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The diagonal of the Product-Process Matrix represents the most appropriate match between products and processes. This is because the products and processes are designed together, which leads to better efficiency, cost-effectiveness, and quality. Products and processes that are located off the diagonal may face challenges such as low-quality products, high costs, or inefficient processes.

In Using the Product-Process Matrix, the Most Appropriate Match Between