Value chain measures would generally be less valuable to
A)top management
B)middle managers
C)first-line supervisors
D)employees to monitor any control

Question

Quizplus · Accepted Answer

Value chain measures are more useful to middle managers and first-line supervisors who are more involved in the day-to-day operations of the organization. Top management is responsible for more strategic decisions and may not require detailed information on specific processes within the value chain. Similarly, employees may not have the same level of visibility into the overall value chain and its impact on the organization's performance.

Value Chain Measures Would Generally Be Less Valuable to