Measures and indicators of product and service performance that have a strong correlation with customer satisfaction are appropriate to monitor.

Question

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It is important to monitor measures and indicators that have a strong correlation with customer satisfaction, as they can provide valuable insight into how well a product or service is meeting customer needs and expectations. By tracking these metrics, businesses can identify areas of improvement and take action to enhance customer satisfaction, which can ultimately lead to increased sales and loyalty.

Measures and Indicators of Product and Service Performance That Have