The quality revolution is most related to
A)continuous improvement
B)mass production
C)time-based competition
D)service

Question

Quizplus · Accepted Answer

The quality revolution is focused on improving product and process quality through continuous improvement efforts, such as Total Quality Management (TQM) and Six Sigma. It is a shift away from a focus solely on mass production and towards an emphasis on meeting customer needs and improving quality over time. Time-based competition and service are also important concepts in the quality revolution, but they are not as closely related as continuous improvement.

The Quality Revolution Is Most Related to