Customers with a low cost to serve have ________.
A) small order quantities
B) many order changes
C) large amount of pre-sales support
D) small amount of post-sales support

Question

Quizplus · Accepted Answer

Customers with a low cost to serve require a small amount of post-sales support. This means that they do not require a significant amount of assistance or follow-up after their purchase is complete, which helps to lower the overall cost of serving these customers. Small order quantities, many order changes, or a large amount of pre-sales support would increase the cost to serve, and therefore do not apply to customers with a low cost to serve.

Customers with a Low Cost to Serve Have ________