Which of the following is a part of the formal management control system?
A) mutual commitments among the members of the organization
B) the quality system which provides information about defective products
C) shared values and loyalties among the members of the organization
D) general understanding about acceptable behavior for managers

Question

Quizplus · Accepted Answer

The quality system is a formal management control system that provides information about defective products and helps identify areas where improvements can be made to prevent future defects. Choices A, C, and D refer to informal aspects of organizational culture and relationships among members, which may influence behavior but are not part of a formal control system.

Which of the Following Is a Part of the Formal