Sharon avoids talking on the phone because ending a conversation is so awkward.How would dramaturgical theory explain why it is more difficult to end a conversation (closing)when on the phone than in person?
A) Backstage critique becomes so strong that it is difficult to choose what to say.
B) People cannot see our nonverbal closing gestures.
C) By the end of a phone conversation,too many breaches have occurred.
D) We are in the backstage when on the phone but in the front stage when in person.

Question

Quizplus · Accepted Answer

According to the dramaturgical theory, human behavior is similar to actors playing their parts on a stage. The front stage is where a person acts out their role in public, whereas the backstage is where they can be themselves. When communicating in person, nonverbal cues such as looking away or physically moving can signal the end of a conversation. On the phone, these nonverbal cues are not visible, making it difficult to signal the end of the conversation. Therefore, it is more difficult to end a conversation on the phone than in person.

Sharon Avoids Talking on the Phone Because Ending a Conversation