Lean principles are always transferrable to front-office services that involve high customer contact and service encounters.

Question

Quizplus · Accepted Answer

Lean principles, originally developed for manufacturing environments, may not always directly transfer to front-office services due to the variability and customization often inherent in high customer contact and service encounters. Adaptations of these principles are frequently necessary to address the unique challenges of service environments.

Lean Principles Are Always Transferrable to Front-Office Services That Involve