_____ have the primary responsibility to design and manage the processes and associated resources that create value for customers.
A) Operations managers
B) Testers
C) First-line supervisors
D) End users

Question

Quizplus · Accepted Answer

Operations managers are responsible for designing and managing the processes and resources that create value for customers. This includes the planning, coordination, and execution of activities such as production, distribution, and service delivery. Testers may be involved in ensuring quality control, first-line supervisors may oversee day-to-day operations, and end users consume the value created by the operations but do not have primary responsibility for designing and managing them. Therefore, A) Operations managers is the best choice.

_____ Have the Primary Responsibility to Design and Manage the Processes