The Department of Motor Vehicle (DMV) testing center has ten (10) testers who test 75 drivers per day. What would the implied service rate need to be in order to achieve 85% utilization?
A) Less than 5 drivers per day per tester
B) More than 5 but less than or equal to 10 drivers per day per tester
C) More than 10 but less than or equal to 15 drivers per day per tester
D) More than 15 but less than or equal to 20 drivers per day per tester

Question

Quizplus · Accepted Answer

To achieve 85% utilization with 10 testers testing 75 drivers per day, each tester would need to have the capacity to test more than 75/10 = 7.5 drivers per day but less than or equal to 10 drivers per day to not exceed 100% utilization. Therefore, the service rate must be more than 5 but less than or equal to 10 drivers per day per tester.

The Department of Motor Vehicle (DMV) Testing Center Has Ten