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Freemantle Laundry Has a Variable Demand

Question 114

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Freemantle Laundry has a variable demand.The daily demand ranges from 60 to 100 customers a day with an average of 5 items.The average daily demand is 75 customers.The laundry operates 7 hours a day.Each wash cycle takes approximately 5 minutes.
Required:
a.What is the average customer waiting time,in minutes?
b.What is the cycle time for an order?
c.The manager has decided that the waiting time is too long and has increased the workday to 8 hours.What is the waiting time now? Will the customers be any happier?
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Correct Answer:

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a.Waiting minutes = [75 × (5)2]/{2 × [420...

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