The largest COQ items are frequently those related to:
A)prevention.
B)internal failure.
C)appraisal.
D)external failure.

Question

Quizplus · Accepted Answer

The largest COQ items are frequently those related to external failure, which refers to costs incurred when products or services fail after delivery to the customer. This includes costs such as warranty repairs, product liability claims, and lost customer goodwill. By addressing and reducing external failure costs, organizations can improve customer satisfaction and loyalty, reduce risk, and increase profitability in the long term.

The Largest COQ Items Are Frequently Those Related To