________ costs comprise the total costs that a customer incurs to acquire,use,maintain and dispose of a product or service.
A)Target
B)Customer life-cycle
C)Product
D)Manufacturing

Question

Quizplus · Accepted Answer

Customer life-cycle costs encompass all aspects of a customer's experience with a product or service, including the initial purchase cost, ongoing usage and maintenance costs, and eventual disposal or replacement costs. Understanding and managing these costs can help companies improve customer satisfaction, loyalty, and profitability.

________ Costs Comprise the Total Costs That a Customer Incurs