It takes the unique knowledge and skills of the organization's workers-the ____ of the organization-to develop these business processes effectively.
A) intellectual capital
B) hard assets
C) soft assets
D) structured assets

Question

Quizplus · Accepted Answer

Intellectual capital refers to the unique knowledge, skills, and expertise possessed by an organization's workers. This knowledge is crucial for developing effective business processes that can give a company a competitive advantage. Hard assets (B) refer to tangible assets like machinery or equipment, while soft assets (C) refer to intangible assets like customer loyalty or brand reputation. Structured assets (D) are information resources that are highly organized and easily accessible, such as databases or software programs.

It Takes the Unique Knowledge and Skills of the Organization's