If an organization "stays too close to customers," bringing out only products and changes requested by the customer,the result may be less emphasis on more viable,disruptive technologies.

Question

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If an organization only focuses on fulfilling customer demands, they may not explore disruptive technologies that have the potential to revolutionize the market. As a result, they may miss out on future opportunities and fall behind competitors who are investing in innovative technologies.

If an Organization "Stays Too Close to Customers," Bringing Out