When using the Plan-Do-Check-Act process,the problem-solving team selects the problem to be analyzed,clearly defines the problem,sets a measurable goal for the problem-solving effort,and gathers further data related to the problem in the ____ step.
A) Plan
B) Do
C) Check
D) Act

Question

Quizplus · Accepted Answer

During the Plan phase of the PDCA process, the problem-solving team identifies and selects the problem to be solved, defines the problem, sets a measurable goal or objective, and collects data related to the problem. This step lays the foundation for the entire problem-solving process and is critical to its success.

When Using the Plan-Do-Check-Act Process,the Problem-Solving Team Selects the Problem