To ensure high quality in outsourcing decisions, organisations typically negotiate contracts with
A) A high margin for error
B) No uncertainties
C) Specific performance criteria
D) The lowest overall cost

Question

Quizplus · Accepted Answer

Negotiating contracts with specific performance criteria ensures that the outsourcing provider is held accountable for meeting certain quality standards. This helps to ensure high quality in outsourcing decisions. Options A and B are not ideal as they allow for errors and uncertainties, respectively. Option D, focusing solely on the lowest overall cost, may lead to sacrificing quality for a cheaper price.

To Ensure High Quality in Outsourcing Decisions, Organisations Typically Negotiate