Jeff is studying with a fellow classmate and is frustrated that he is missing several important concepts from his notes.Jeff claims that the professor "never said that in class", and yet his friend has the information recorded in his notes. What kind of failure of memory might Jeff have experienced?
A)Retrieval
B)Storage
C)Encoding
D)Rehearsal

Question

Quizplus · Accepted Answer

Encoding refers to the process of getting information into our memory system. Jeff may have missed those important concepts during the encoding process in class, thus resulting in them not being stored properly in his memory.

Jeff Is Studying with a Fellow Classmate and Is Frustrated