Most of a product's life-cycle costs are locked in by decisions made during the ________ business function of the value chain.
A)design
B)manufacturing
C)customer-service
D)marketing

Question

Quizplus · Accepted Answer

During the design phase of a product, decisions are made about the materials used, the production process, and the features of the product. These decisions can have a significant impact on the costs associated with manufacturing, distribution, and disposal of the product. Therefore, most of a product's life-cycle costs are locked in by decisions made during the design phase.

Most of a Product's Life-Cycle Costs Are Locked in by Decisions