Customers typically have expectations for how quickly they should receive a product they have ordered.All other things held equal,they would prefer as short a wait as possible.However,different businesses perform different tasks between an order's placement and its shipment.
Required:
Discuss three measures that can help managers monitor their delivery processes.Include how each measure is different between two types of businesses.
Appendix,

Question

Quizplus · Accepted Answer

The Answer of Customers typically have expectations for how quickly they should receive a product they have ordered.All other things held equal,they would prefer as short a wait as possible.However,different businesses perform different tasks between an order's placement and its shipment.
Required:
Discuss three measures that can help managers monitor their delivery processes.Include how each measure is different between two types of businesses.
Appendix,

Customers Typically Have Expectations for How Quickly They Should Receive