Lights Out Motel is owned and operated by your mother’s neighbor. The motel manager knows you are taking an accounting class and has asked you to help develop a balanced scorecard for her. To stay competitive with larger chain motels, Lights Out needs to find a way to advertise the amenities offered that larger chains may not have like garden views from every window, fresh flowers in every room, and home cooked meals.
Required:
Identify two measures for each of the four balanced scorecard perspectives that will help Lights Out achieve its strategy.
Learning and Growth perspective:
1.
2.
Internal Business Processes perspective:
1.
2.
Customer perspective:
1.
2.
Financial perspective
1.
2.
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