Which of the following is a measure that relates to the internal business processes perspective?
A)Delivery cycle time
B)Market share
C)Training hours per employee
D)Cash flow

Question

Quizplus · Accepted Answer

Delivery cycle time is a measure that relates to the internal business processes perspective. It reflects the efficiency and effectiveness of the processes involved in delivering products or services to customers. Market share is a measure that relates to the customer perspective, training hours per employee is a measure that relates to the learning and growth perspective, and cash flow is a measure that relates to the financial perspective.

Which of the Following Is a Measure That Relates to the Internal