Unprofitable customers should be
A)Dropped immediately.
B)Evaluated for implications that any action will have on the customer,other customers and the company.
C)Evaluated for implications that any action will have on the company only.
D)Required to reimburse the company for any losses

Question

Quizplus · Accepted Answer

Unprofitable customers should be evaluated for implications that any action will have on the customer, other customers, and the company before making a decision. Simply dropping unprofitable customers can have negative consequences, such as damaging the company's reputation or losing profitable customers. Therefore, it is important to assess the impact of any action before taking it.

Unprofitable Customers Should Be