The performance measurement system should provide incentives to segment managers for coordinating the activities of the subunits and focusing them toward the overall company objectives.Which of the following performance measurement goals has been described by this statement?
A)motivating segment managers
B)promoting goal congruence
C)providing feedback
D)benchmarking

Question

Quizplus · Accepted Answer

The statement is describing the goal of promoting goal congruence, which refers to aligning the goals of the subunits with the overall company objectives. This can encourage coordination and cooperation among segment managers, leading to improved performance for the company as a whole. Incentives are one way to promote goal congruence, by rewarding managers who work towards the common objectives rather than just optimizing their own subunit's performance. The other options (motivating segment managers, providing feedback, and benchmarking) could all be valid goals of a performance measurement system, but they are not the specific one described in this statement.

The Performance Measurement System Should Provide Incentives to Segment Managers