The short descriptions of effective and ineffective behaviors used to create an employee performance measurement instrument that managers can use to evaluate employee behavior are referred to as _____.
A)360-degree feedback
B)management by objectives
C)critical incidents
D)descriptive events
E)favorable incidents

Question

Quizplus · Accepted Answer

The short descriptions of effective and ineffective behaviors used to create an employee performance measurement instrument that managers can use to evaluate employee behavior are referred to as critical incidents. A critical incident is a significant event that has occurred that is important enough to merit attention, gathered and recorded as part of a performance evaluation process. The critical incident method focuses on behaviors that are key in making the difference between executing a job effectively and executing it ineffectively. The critical incident method is used in conjunction with other methods to provide a complete evaluation of an employee's performance, and it offers reliable and valid data for performance feedback to employees.

The Short Descriptions of Effective and Ineffective Behaviors Used to Create