Which of the following best measures the ability of a process to consistently meet specified customer-driven requirement?
A) Specification limits
B) Upper control limit
C) Process capability
D) Lower control limit

Question

Quizplus · Accepted Answer

Process capability is the best measure of a process's ability to consistently meet specified customer-driven requirements. Process capability compares the variability of the process output to the variability tolerated by the customer. Specification limits are the maximum and minimum values allowed for a particular process parameter, while control limits are used to monitor and control a process over time. While both specification and control limits are important in process control, they do not directly measure a process's ability to meet customer requirements.

Which of the Following Best Measures the Ability of a Process