Which of the following perspectives from the balanced scorecard focuses on determining the company's "climate for action"?
A) Learning and growth perspective
B) Internal business perspective
C) Customer perspective
D) Financial perspective

Question

Quizplus · Accepted Answer

The Learning and Growth perspective of the balanced scorecard focuses on the company's ability to learn, innovate, and improve. It includes measuring employee satisfaction, skills and capabilities, and the organization's climate for action.

Which of the Following Perspectives from the Balanced Scorecard Focuses