Using hourly sales reports to determine the level of staffing needed to service customers fulfills which of management's four primary responsibilities?
A) Directing, planning, and decision-making
B) Directing, controlling, and planning
C) Controlling, planning, and decision-making
D) Analyzing, directing, and planning

Question

Quizplus · Accepted Answer

Using hourly sales reports to determine the level of staffing needed to service customers fulfills the management responsibility of directing. Directing involves guiding and overseeing the work of others to achieve organizational goals. In this case, the manager is using data to make decisions about staffing levels to ensure that customers are adequately served.

Using Hourly Sales Reports to Determine the Level of Staffing