Which of the following relates to costs of non-conformance?
A) Coordination with suppliers.
B) Defective products that reduce goodwill.
C) Periodic customer surveys.
D) Worker involvement.
E) Revisions to product design.

Question

Quizplus · Accepted Answer

Costs of non-conformance refer to the costs incurred due to producing defective products that do not meet the required quality standards. Such products reduce customer satisfaction, damage the company's reputation, and lead to loss of goodwill.

Which of the Following Relates to Costs of Non-Conformance