Much of the emphasis in TQM is on understanding and reducing variation within the process through which the product is produced,and samples of output are used in reaching inferences about the stability of the process.

Question

Quizplus · Accepted Answer

This statement accurately reflects a key aspect of TQM, which involves analyzing and improving the process by which a product is made in order to reduce variability and improve quality. Samples of output are often used to monitor the process and identify areas for improvement.

Much of the Emphasis in TQM Is on Understanding and Reducing