The limitations of financial performance measures reinforce the importance of the balanced scorecard.

Question

Quizplus · Accepted Answer

Financial performance measures only evaluate a company's financial success, while the balanced scorecard takes into account other aspects of business performance, such as customer satisfaction, internal processes, and employee learning and growth. By considering a variety of factors, the balanced scorecard provides a more comprehensive view of a company's overall performance.

The Limitations of Financial Performance Measures Reinforce the Importance of the Balanced