Which of the following internal business perspective key performance indicators (KPIs)is commonly used to assess the innovation process?
A) number of new products developed
B) number of warranty claims
C) employee turnover rate
D) rate of on-time deliveries

Question

Quizplus · Accepted Answer

The number of new products developed is commonly used to assess the innovation process, as it reflects the organization's ability to create and introduce new products into the market. Warranty claims, employee turnover rate, and on-time deliveries are not directly related to the innovation process.

Which of the Following Internal Business Perspective Key Performance Indicators