Sales and operations planning indicates how the organization will use its tactical capacity resources to meet expected customer demand.

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Sales and operations planning (S&OP) is a process that involves aligning an organization's sales forecasts with its operational plan to ensure proper resource allocation and inventory management. S&OP helps a company to determine the best way to use its capacity resources, including labor, equipment, and facilities, to meet expected customer demand. Therefore, the given statement is true.

Sales and Operations Planning Indicates How the Organization Will Use