In a service blueprint, the line of internal interaction falls between the customer and the onstage service provider.

Name: In a service blueprint, the line of internal interaction falls between the customer and the onstage service provider.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

In a service blueprint, the line of internal interaction separates the onstage activities (visible to the customer) from the backstage activities (not visible to the customer), not between the customer and the onstage service provider.

In a Service Blueprint, the Line of Internal Interaction Falls