The purpose of the balanced scorecard is BEST described as helping an organization
A)develop customer relations.
B)mobilize employee skills for continuous improvements in processing capabilities, quality, and response times.
C)introduce innovative products and services desired by target customers.
D)translate an organization's mission and strategy into a set of performance measures that help to implement the strategy.
E)develop supplier relations.

Question

Quizplus · Accepted Answer

The balanced scorecard is a strategic management tool that helps organizations translate their mission and strategy into a set of performance measures that can then be used to implement and monitor the strategy. It considers a range of factors, including financial and non-financial measures, internal processes, and employee performance in order to ensure that all aspects of the organization are aligned with its strategic goals. While developing customer, employee, and supplier relations may be important components of an organization's strategy, the primary purpose of the balanced scorecard is to help ensure that the organization's strategy is effectively executed.

The Purpose of the Balanced Scorecard Is BEST Described as Helping