The primary means by which attitudes towards goods and services are formed is through consumers' exposure to mass media.

Question

Quizplus · Accepted Answer

Attitudes towards goods and services are formed through a variety of factors such as personal experiences, recommendations from family and friends, advertising, social media, and online reviews. While mass media can certainly influence attitudes, it is not the primary means of forming them.

The Primary Means by Which Attitudes Towards Goods and Services