Consider the following short case as you respond to the question: Scott and Logan are the CEO and CFO of MLN Corporation.The firm has lately been losing customers to MLN's competitors; Scott and Logan believe an ERP system could help MLN obtain more timely information that will enable them to retain old customers and acquire new ones.They formed a six-person team with representatives from three of MLN's ten departments and instructed them to use the steps in the systems development life cycle to choose and implement an ERP system.A year later, the team had completed its work and implemented the system by transferring data from MLN's general ledger software to the ERP system.Umble and Umble suggested six necessary conditions for a successful ERP implementation.Which of them was best achieved in the case?
A)Communicating strategic goals clearly.
B)Viewing ERP as an enterprise-wide venture.
C)Ensuring data accuracy.
D)All of these.

Question

Quizplus · Accepted Answer

All three necessary conditions mentioned in Umble and Umble's study were achieved in the case:

A) Communicating strategic goals clearly: Scott and Logan identified the strategic goal of obtaining more timely information to help retain old customers and acquire new ones by implementing an ERP system. They communicated this goal to the team.
B) Viewing ERP as an enterprise-wide venture: Scott and Logan formed a six-person cross-functional team, with representatives from three of MLN's ten departments, to choose and implement the ERP system. This approach views ERP as an enterprise-wide venture.
C) Ensuring data accuracy: When implementing the ERP system, the team transferred data from MLN's general ledger software to the ERP system. This process ensured data accuracy.

Therefore, the best choice is D.

Consider the Following Short Case as You Respond to the Question