Russell had been asked by his supervisor to document the purchasing process in his company, but did not specify any particular technique for doing so.If Russell uses Steps for Better Thinking to choose a documentation technique, which of the following statements is most true?
A)He should immediately choose the documentation technique with which he is most comfortable.
B)Determining his supervisor's objective in documenting the process should be part of Step 1.
C)Completing a cost/benefit analysis of various documentation methods should be part of the foundation level of Steps for Better Thinking.
D)None of these; Steps for Better Thinking is not an appropriate way to make the decision.

Question

Quizplus · Accepted Answer

In order to choose the appropriate documentation technique, Russell needs to determine his supervisor's objective in documenting the process (Step 1 of Steps for Better Thinking). This will help him understand what information needs to be included in the documentation. Completing a cost/benefit analysis of various documentation methods may be helpful, but it is not specified as part of the foundation level of Steps for Better Thinking, so choice C is not the best answer. Choice A is not the best answer because Russell should not immediately choose the documentation technique with which he is most comfortable; instead, he should choose the technique that will best meet his supervisor's objective. Choice D is not the best answer because Steps for Better Thinking is an appropriate way to make the decision.

Russell Had Been Asked by His Supervisor to Document the Purchasing