Call recommended a seven-step process for creating a knowledge management system.The first step could be completed by:
A)Making knowledge management a component of performance evaluation.
B)Requiring managers to conduct focus groups with their employees about the importance of knowledge management.
C)Both making knowledge management a component of performance evaluation and requiring managers to conduct focus groups with their employees about the importance of knowledge management.
D)Neither making knowledge management a component of performance evaluation nor requiring managers to conduct focus groups with their employees about the importance of knowledge management.

Question

Quizplus · Accepted Answer

The first step recommended in creating a knowledge management system involves ensuring that everyone in the organization understands the importance and value of knowledge management. This can be achieved by making knowledge management a component of performance evaluation and requiring managers to conduct focus groups with their employees. Therefore, both options A and B are correct, and the best answer is C.

Call Recommended a Seven-Step Process for Creating a Knowledge Management