According to the 'customer pyramid' model, the 'lead' tier of customers includes heavy users who are not price-sensitive.

Name: According to the 'customer pyramid' model, the 'lead' tier of customers includes heavy users who are not price-sensitive.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The 'lead' tier typically consists of customers who are either not profitable or minimally profitable, often including those who are highly price-sensitive or irregular users, not the heavy users who are not price-sensitive.

According to the 'Customer Pyramid' Model, the 'Lead' Tier of Customers