External failure costs occur when the company detects and corrects poor-quality goods or services before delivery to customers.
Correct Answer:
Verified
Q211: An example of a prevention cost is
Q212: Inspection of incoming raw materials and production
Q213: An example of an appraisal cost is
Q214: On a Cost of Quality report, which
Q215: The goal of total quality management (TQM)is
Q217: Which of the following is true about
Q218: External failure costs occur when poor-quality goods
Q219: Which term listed below describes a system
Q220: Quality-related costs generally fall into four different
Q221: Managers who practice total quality management
A)invest more
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