The performance measurement system should provide incentives to segment managers for coordinating activities of the subunits and focusing them toward the overall company objectives. Which of the following performance measurement goals has been described by this statement?
A)Motivating segment managers
B)Promoting goal congruence
C)Providing feedback
D)Benchmarking

Question

Quizplus · Accepted Answer

The goal described in the statement is promoting goal congruence, which means aligning the goals of individual subunits with the overall objectives of the company. By providing incentives to segment managers for coordinating activities and focusing them on company objectives, the performance measurement system promotes this goal congruence.

The Performance Measurement System Should Provide Incentives to Segment Managers