Which of the following statements about quality costs is correct?
A) They relate only to the manufacturing process.
B) They should be focused on appraisal activities.
C) They are minimized by having a team of well-trained quality control inspectors.
D) They cut across departmental lines and often are not accumulated and reported to management.

Question

Quizplus · Accepted Answer

Quality costs are not limited to the manufacturing process and are not solely related to appraisal activities. Quality costs include prevention costs, appraisal costs, and internal and external failure costs, and they occur across departmental lines. However, these costs are often not accumulated and reported to management, which can hinder efforts to improve quality and reduce costs.

Which of the Following Statements About Quality Costs Is Correct