Which illustration is not an example of a customer audit technique?
A) Providing a customer with a remittance advice that must be returned with payment
B) Pricing items at $1.00 rather than 99 cents so the customer does not expect change
C) Entering the customer in a prize contest if he or she calls a number and provides feedback about the purchase
D) All of these answers are correct.

Question

Quizplus · Accepted Answer

Pricing items at $1.00 rather than 99 cents so the customer does not expect change is not an example of a customer audit technique. The other options involve collecting information or feedback from the customer in some way.

Which Illustration Is Not an Example of a Customer Audit