It was late on a Friday afternoon when Makari Polzin got a call at the help desk for Taggart Transcontinental.A man with an edge of panic in his voice was on the phone."I'm really in a bind and I sure hope that you can help me." He identified himself as John Galt from the Accounting Department.He told Makari that he had to work on a report that was due on Monday morning and that he had forgotten to bring a written copy of his new password home with him.Makari knew that Taggart's new password policy required that passwords be at least fifteen characters long,must contain letters and numbers,and must be changed every sixty days,had created problems.Consequently,Makari provided the password to John.The caller was not John Galt,and Makari was a victim of
A) phreaking.
B) war dialing.
C) identity theft.
D) social engineering.

Question

Quizplus · Accepted Answer

The caller used social engineering tactics to deceive Makari into providing the password. By impersonating John Galt and creating a sense of urgency, the caller was able to manipulate Makari into divulging sensitive information. Therefore, the correct answer is D – social engineering.

It Was Late on a Friday Afternoon When Makari Polzin