Which of the following types of captured knowledge should be systematically collected and organized and made widely available throughout the organization?
A) strategically valuable information
B) compliance information
C) redundant information
D) operational information

Question

Quizplus · Accepted Answer

Operational information should be systematically collected and organized as it is relevant and useful for day-to-day operations of the organization. This type of information includes procedures, best practices, performance metrics, and lessons learned. Strategically valuable information may also be important but may not be relevant to all employees and may not need to be made widely available. Compliance information should be collected but may not need to be widely shared beyond those who need to know for regulatory or legal reasons. Redundant information should be eliminated or consolidated to avoid confusion and duplication.

Which of the Following Types of Captured Knowledge Should Be