The cost of warranty work comes under which of the following cost categories?
A) Appraisal cost
B) Internal failure cost
C) External failure cost
D) Prevention cost

Question

Quizplus · Accepted Answer

The cost of warranty work is considered an external failure cost because it arises after the product has been delivered to the customer and fails to meet quality standards, leading to repairs or replacements covered under warranty.

The Cost of Warranty Work Comes Under Which of the Following