Which of the following goals of a performance evaluation system is accomplished when the company's actual results are compared to industry standards?
A) Motivation of unit managers
B) Promotion of goal congruence
C) External benchmarking
D) Communicating expectations

Question

Quizplus · Accepted Answer

Comparing the company's actual results to industry standards is an example of external benchmarking, which is a goal of a performance evaluation system. This helps the company understand how it is performing relative to other companies in the same industry, and can help identify areas for improvement. Motivation of unit managers, promotion of goal congruence and communicating expectations are other goals of a performance evaluation system, but are not directly related to comparing actual results to industry standards.

Which of the Following Goals of a Performance Evaluation System