A company whose auto insurance division keeps separate records from its life insurance division will find it easier to build a well-rounded relationship with its customers.

Question

Quizplus · Accepted Answer

Keeping separate records can create silos within the company, hindering the ability to gather comprehensive customer information and provide targeted, personalized services. Integrating customer data across divisions can lead to better customer insights and a more holistic relationship-building approach.

A Company Whose Auto Insurance Division Keeps Separate Records from Its